Protocol Cares
11-50 employees
Healthcare
Health Services
Nonprofit Organization Management
About Protocol Cares
Protocol Cares is a healthcare-focused nonprofit organization dedicated to improving patient outcomes by providing comprehensive care coordination and support services. Their mission is to bridge gaps in healthcare delivery by offering personalized assistance to patients navigating complex medical systems. They collaborate with healthcare providers, payers, and community organizations to ensure patients receive timely and effective care. Protocol Cares emphasizes compassionate service and innovative solutions to enhance the overall healthcare experience.
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Description
- The Director of Partner Success is responsible for building and maintaining strong relationships with oncology practice partners, serving as the operational and strategic liaison between practices and internal teams.
- The role includes managing partnership performance, leading quarterly meetings, supporting new practice launches, and optimizing workflows to improve efficiency and outcomes.
- The ideal candidate has 7-10 years of healthcare operations or partner management experience, excellent communication skills, and a problem-solving mindset.
- Protocol offers a purpose-driven culture with remote work, healthcare benefits, paid time off, and opportunities to impact cancer care positively.
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Requirements
- 7-10 years of experience in healthcare operations or partner management roles.
- Experience managing successful operational partnerships and stakeholder relationships.
- Strong organizational skills with attention to detail.
- Excellent written and verbal communication skills.
- Problem-solving mindset and sound judgment.
- Ability to operate in a fast-paced, early-stage environment.
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Benefits
- Flexible remote work
- Competitive healthcare coverage
- Generous paid time off
- Opportunity to impact cancer care and mental health support
- Collaborative, mission-driven culture