PopStroke
201-500 employees
Entertainment
Sports
Hospitality
Recreation
About PopStroke
PopStroke is a modern golf entertainment company that combines a high-tech golf experience with a vibrant social atmosphere. Founded in 2018, PopStroke offers a unique putting course experience enhanced by technology, food, and beverage services, aiming to make golf more accessible and fun for all skill levels. The company operates multiple locations across the United States and focuses on creating a community-centric environment where players can enjoy golf, food, and social events. PopStroke's mission is to revolutionize the golf entertainment industry by blending technology, hospitality, and sport.
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Description
- At PopStroke, you'll have the opportunity to engage with state-of-the-art entertainment technology within the golf and entertainment industry.
- Your role will involve managing IT systems and deploying hardware networks, and other technology solutions aimed at elevating the experience for our guests.
- Joining our venue technology team will position you at the forefront of shaping PopStroke's future, making a profound and lasting impact on its trajectory.
- This role is responsible for the overall strategy and execution for all IT computer systems, applications, tools, and networks across all PopStroke venues and corporate locations.
- You’ll collaborate across departments to implement processes and systems to support the accelerating growth of PopStroke.
- Responsibilities include managing and supporting IT tools such as Microsoft 365, Okta, Slack; leading IT initiatives; deploying remote monitoring and management solutions; owning procurement of hardware; overseeing help desk operations; implementing real-time monitoring; designing and managing complex network environments; supporting on-site installations; sourcing internet services; and supporting IT security and compliance.
- The role requires occasional travel to venues, including weekends and holidays, with a valid driver’s license and reliable transportation.
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Requirements
- Experience managing and supporting Microsoft 365, and/or Google Workspace across an enterprise.
- Ability to configure and support Okta, and provision integrations with SSO.
- Experience managing, deploying, and troubleshooting Windows and Mac computers through RMM tools and services like Kandji, NinjaOne, etc.
- Experience designing, documenting, implementing, and testing highly available networks with automatic failover between multiple ISPs.
- Ability to configure, install, and support Cloud VOIP services and handsets.
- Experience with VLANS, Wifi configurations, dynamic and static IPs for venue equipment.
- Familiarity with Ubiquiti and other Wi-Fi platforms, supporting large-scale wireless deployments.
- Knowledge of IT compliance, risk management, and data privacy regulations.
- Experience managing and maintaining hardware (servers, storage, networking equipment).
- Familiarity with endpoint security platforms, SIEM systems, and advanced threat protection.
- Ability to configure, deploy, and manage ITSM tools such as JIRA Service Manager or similar.
- Experience in negotiating and managing relationships with external vendors or service providers.
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Benefits
- Competitive salary and benefits package
- Health insurance
- Paid time off (PTO)
- Travel opportunities for on-site support and installations
- Opportunities for professional development and certifications
- Work in a dynamic entertainment environment with innovative technology