Jobgether
11-50 employees
Internet
Human Resources
Recruitment
About Jobgether
Jobgether is a digital recruitment platform founded in 2020 that focuses on connecting job seekers with remote and flexible work opportunities worldwide. The company leverages technology to simplify the job search process, offering a user-friendly interface for candidates to find roles that match their skills and preferences, particularly emphasizing remote work options. Jobgether aims to empower professionals by providing access to a broad range of job listings and career resources, helping companies find qualified talent efficiently. With a mission to modernize recruitment and support the evolving workforce, Jobgether operates primarily in the internet and human resources industries.
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Description
- This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager, Customer Community. In this role, you will take the lead in building, managing, and scaling impactful customer and employee social programs. Your expertise will be pivotal in shaping the overarching strategy and daily management of our private customer communities, as well as our employee social advocacy program. By fostering a vibrant environment, you will enable strong relationships and engagement among community members, positioning the organization for sustainable growth and success.
- Accountabilities include overseeing, training, and mentoring team members; developing strategies for community platforms; managing community content and messaging; acting as escalation point for customer issues; overseeing employee advocacy; measuring analytics; collaborating with marketing; and amplifying community stories.
- Requirements include 5+ years in community management and social media, team leadership, developing online communities, excellent communication skills, understanding community dynamics, data-driven problem solving, community building experience, and a collaborative mindset.
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Requirements
- 5+ years of experience in community management and social media, including team leadership.
- Expertise in developing and managing online communities and engagement strategies.
- Exceptional written and verbal communication skills, with a strong attention to detail.
- Deep understanding of community dynamics and customer needs.
- Data-driven problem-solving abilities and experience measuring community health and success.
- Proven track record of facilitating meaningful conversations and community building.
- Ability to work quickly with good judgment in varied situations.
- Collaborative mindset, energized by cross-team initiatives.
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Benefits
- Flexible time off and learning opportunities for career growth.
- Comprehensive health benefits including medical, dental, and vision coverage.
- Parental leave and support, including adoption reimbursement and maternity assistance.
- Recognition programs for great work and performance-related bonuses.
- Financial planning tools and support at various life stages.