Jobberman
1k-5k employees
About Jobberman
Jobberman is Nigeria No.1 Recruitment website with over 2 million job applicants and 40,000 employers nationwide. The company is headquartered in Marina, Lagos and also operates a branch in Ghana. Jobberman.com is building the best destination in Africa for job applicants and employers and has a corporate mission to help people find their dream jobs; and help employers find the right people they need to be successful. Indeed, Jobberman prides itself as the largest jobs website in sub-Saharan Africa in terms jobs volume, traffic and membership and is also ranked the #1 website in the jobs category by Alexa.com, thereby cementing its place as a clear market leader in Africa. With efforts devoted to research and marketing, Jobberman.com is indeed a top market place for recruitment services and has redefined online recruiting in Nigeria and Africa at large.
3 months ago
Customer Service Representative
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Description
- Join Jobber as a Customer Service Representative to provide top-tier support to small business users in a fast-paced environment.
- You'll assist users via live chat, phone, or email, helping them understand features and resolve issues.
- This role directly impacts small business entrepreneurs relying on Jobber to run their operations smoothly.
- The role involves troubleshooting, responding to inquiries, documenting feedback, and maintaining high productivity across communication channels.
- The position requires empathy, clear communication, problem-solving skills, and comfort with technology.
- The shift is Monday to Friday, 5 am to 2 pm MT or 11 am to 8 pm MT.
- Compensation ranges from $50,000 to $67,600 annually, with additional benefits including health and wellness stipends, retirement matching, equity, and professional development opportunities.
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Benefits
- Extended health benefits with fully paid premiums for body and mind
- Retirement savings matching (RRSP, TFSA, FHSA)
- Stock options
- Annual stipends for health and wellness
- Professional growth and career coaching
- Access to coaching, learning, and leadership programs
- Work in a supportive, inclusive environment
- Opportunity to impact a growing industry
- Diverse and inclusive team culture