Hyperbound
11-50 employees
Marketing and Advertising
Digital Marketing
Technology
About Hyperbound
Hyperbound is a digital marketing agency specializing in performance marketing and growth strategies for businesses. Founded in 2019, the company focuses on leveraging data-driven approaches to optimize advertising campaigns across various digital platforms. Their services include paid media management, conversion rate optimization, and analytics to help clients maximize ROI and scale their marketing efforts effectively. Hyperbound aims to empower brands by combining creativity with technology to deliver measurable growth and sustainable results.
5 months ago
Strategic Account Manager
San Francisco, California - Office
Full-time
Mid Level
Strategic Account Manager
📋
Description
- Hyperbound (YC S23) is building the Sales Performance OS, a new category of sales-tech that helps enterprise sales organizations coach, measure, and scale top-performer behaviors.
- The company recently raised a $15M Series A, closed over $1M in new ARR two months in a row, and is scaling rapidly.
- The Strategic Account Manager will own important customer relationships post-sale, responsible for adoption, renewals, expansions, and driving NRR growth.
- The role involves partnering with customers, presenting executive-level QBRs, and working closely with solutions engineers.
- The position is based in San Francisco, requiring in-office presence five days a week.
- The role includes responsibilities such as managing a book of business, driving product adoption, building relationships, and proactively addressing churn risks.
- Compensation includes a base and variable tied to GRR and NRR, with quarterly bonuses.
- The ideal candidate has 3+ years in customer-facing roles, experience with revenue metrics, and excellent people skills.
- Benefits include medical, dental, vision, and in-office lunch, with no remote work allowed.
🎯
Requirements
- 3+ years in customer-facing roles with progression from CSM to AM or similar hybrid roles
- Comfortable being measured on revenue as well as customer success
- Experience running QBRs that connect product usage to business outcomes
- Proven track record of renewing and expanding accounts
- Ability to thrive in fast-paced environments and build playbooks
- Roles with 2–3+ year stints demonstrating impact
- Excellent people skills and willingness to travel frequently
- Excitement to work with a lean tech stack and shape systems as the company grows
- Interest in representing a breakout YC company to major brands
🏖️
Benefits
- Commute, Medical, dental, and vision benefits
- Take what you need vacation policy
- Free Lunch in-office