Ent Credit Union
501-1000 employees
Financial Services
Banking
Credit Unions
About Ent Credit Union
Ent Credit Union is a member-owned financial cooperative headquartered in Colorado Springs, Colorado. Founded in 1957, it provides a wide range of financial products and services including savings and checking accounts, loans, mortgages, and investment services. Ent Credit Union is committed to helping its members achieve financial well-being through personalized service and community involvement. It serves over 400,000 members and is one of the largest credit unions in Colorado.
3 months ago
Call Center Member Service Representative
Colorado Springs, Colorado - Office
Full-time
Mid Level
Call Center Member Service Representative
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Description
- The position involves providing member service and cross-selling credit union products in a call center environment.
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Requirements
- High School Diploma/G.E.D. or equivalent
- 6+ months experience in customer service
- Bilingual in Spanish (preferred)
- Proficient computer skills, including Windows, Microsoft Word, and Office
- Strong communication and organizational skills
- Typing, computer, and ten-key skills
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Benefits
- Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network
- 401(k): 3% automatic contribution after six months, plus up to 6% matching
- Paid Time Off: 16 days of PTO plus 9 paid holidays in the first year
- Volunteer Time Off: Paid time off to give back to the community
- Education Support: Up to $10,000 annually for higher education and certifications
- Exclusive Discounts: Savings on home, car, and personal loans