Ent Credit Union
501-1000 employees
Financial Services
Banking
Credit Unions
About Ent Credit Union
Ent Credit Union is a member-owned financial cooperative headquartered in Colorado Springs, Colorado. Founded in 1957, it provides a wide range of financial products and services including savings and checking accounts, loans, mortgages, and investment services. Ent Credit Union is committed to helping its members achieve financial well-being through personalized service and community involvement. It serves over 400,000 members and is one of the largest credit unions in Colorado.
3 months ago
Call Center Member Service Representative
Colorado Springs, Colorado - Office
Full-time
Mid Level
Customer Service Representative
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Description
- This full-time, in-office position at Ent Credit Union headquarters in Colorado Springs involves processing member requests, providing professional service, and promoting products such as loans, investments, and online banking.
- The role includes mandatory paid training, shift hours from 7:00 am to 6:00 pm on weekdays and Saturdays from 8:00 am to 3:00 pm, and requires knowledge of credit union products, excellent communication skills, and proficiency with computer systems.
- The position emphasizes building member relationships, ensuring security procedures, and maintaining current knowledge through ongoing training.
- Benefits include health insurance, 401(k) with matching, paid time off, volunteer days, education support, and discounts.
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Benefits
- Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
- 401(k): 3% automatic contribution after three months, plus up to 6% matching.
- Paid Time Off: 16 days PTO plus 9 paid holidays in the first year, increasing over time.
- Volunteer Time Off: Paid time off to give back to the community.
- Education Support: Up to $10,000 annually for higher education and certifications.
- Exclusive Discounts: Savings on home, car, and personal loans.