EF Go Ahead Tours
201-500 employees
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guided-travel
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international-travel
leisure
nature
nature-wildlife-tours
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services
software
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tourism
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wildlife-tours
wine-tours
About EF Go Ahead Tours
We're a company of passionate adventurers dedicated to creating the best journey for every traveler. As a proud part of EF Education First, we draw on 50 years of expertise to continue to add meaningful travel experiences to our portfolio of more than 150 tours across 7 continents. Want to know what it's like to work or travel with us? Give us a call at 1.877.265.1757 or visit
3 months ago
Senior Salesforce Administrator
Full-time
Senior
Senior Salesforce Administrator
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Description
- We are seeking a Salesforce Senior Administrator to join our global Business Applications team. This role will be based in India and will play a key part in managing, optimizing, and expanding our Salesforce environment across multiple business functions. As a Senior Administrator, you’ll work closely with architects, developers, and business stakeholders to deliver high-quality Salesforce solutions, ensuring the platform remains secure, efficient, and aligned with organizational strategy.
- You will serve as both a hands-on problem solver and a process innovator—driving operational excellence, supporting agile delivery teams, and maintaining best practices across Sales Cloud, CPQ, Billing, and integrated enterprise systems.
- Key Responsibilities
- Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security.
- Manage user accounts, roles, profiles, permission sets, and data access controls.
- Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes.
- Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions.
- Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations.
- Assist in data management activities including imports, cleansing, deduplication, and quality monitoring.
- Support testing and deployment activities in coordination with development teams and release managers.
- Create and maintain documentation for configurations, processes, and operational runbooks.
- Deliver end-user training and promote Salesforce best practices across business units.
- Monitor system performance, proactively troubleshoot issues, and recommend improvements.
- Partner with the broader Business Applications team to support integrations, governance, and release management processes.
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Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.
- Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets).
- Proven ability to manage large-scale data and complex security models.
- Experience working within agile development or sprint-based environments.
- Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.
- Strong communication skills with both technical and non-technical stakeholders.
- Salesforce Certified Administrator and Advanced Administrator certifications required.
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Benefits
- Health insurance
- Dental and vision coverage
- Retirement plans (e.g., 401(k))
- Paid time off (PTO) and vacation
- Sick leave
- Parental leave
- Remote work options
- Support for professional development and training