delivery-hero-se
delivery-hero-se

500-1k employees

WebsiteLinkedIn
internet
food-delivery
logistics
restaurant-industry
consumer-internet
consumers
delivery
e-commerce
ecommerce
hospitality
information-technology
leisure
online-food-ordering
restaurant-delivery
same-day-delivery
services
software
supply-chain
takeout-software
technology
tourism
travel
About delivery-hero-se

Founded in Berlin in 2011, Delivery Hero is an online food-ordering service operating worldwide in 47 countries. We promote delivery service in the digital age, helping our customers find their favorite foods easily and conveniently from home, from work, or on the road. Through our website or via our app, we provide an overview of all the restaurants and delivery services. We have more than 6000 employees globally, with 1000 staff members working in our Berlin headquarters. Want To Work At Delivery Hero? We are headquartered in Berlin, Germany - the start-up capital of Europe. Delivery Hero has a strong commitment to building a corporate culture of diversity and innovation. Diversity is a key pillar for our success. Our international team from more than 70 nationalities already operates across 5 continents. At Delivery Hero, you'll be on a mission with us to create amazing takeaway experiences. You can feel that we're going through a big transition from a traditional start-up to growth-stage mastery with all the fun that goes with that. We work hard and have fun at the same time. Weekly perks and activities include fresh fruits, a knowledge exchange program, and a corporate football team. Milestones are celebrated with special parties and events throughout the year. Delivery Hero provides new employees with visa assistance and the necessary work permits and accredited language courses are available for all employees. If you think you have what it takes to join our mission, please check out our open positions at www.deliveryhero.com/career.

3 months ago

System Administrator

Full-time
Entry Level
System Administrator
Report problem

📋

Description
  • We are on the lookout for a System Administrator I to join the IT Service Delivery team on our journey to always deliver amazing experiences.
  • Be our next Hero! - Join one of the leading global online food ordering and delivery platforms!
  • This role focuses on managing IT services, resolving complex technical issues for our end users, and supporting video/audio conferencing technologies for onsite and remote events.
  • Provide onsite and remote IT support (Windows/Mac, accounts, workstations, software setup).
  • Diagnose and resolve incidents across hardware, software, networking, printers, and audio/visual setups.
  • Manage IT assets and deployments (MDM: JAMF, Intune), access management (Okta, SailPoint IIQ), and contribute to governance/compliance.
  • Ensure smooth onboarding and offboarding, and maintain KPIs/SLAs for IT service performance.
  • Collaborate with infrastructure and senior IT team members on projects, process improvements, and automation.
  • Qualifications include at least 1 year of helpdesk or first-level support experience, managing Windows and MacOS workstations, troubleshooting hardware and enterprise software, and strong communication skills in English and Hungarian.
  • Nice-to-have skills include JIRA & Confluence, MDM deployment, JAMF, Intune, Slack, Google Workspace, basic networking, and access management tools.

🎯

Requirements
  • Minimum of 1 year of experience in helpdesk or 1st-level support, with hands-on experience managing workstations (Windows & MacOS) and endpoint devices.
  • Strong troubleshooting skills for hardware and enterprise IT software.
  • Ability to work independently and own issues end-to-end.
  • High service orientation and excellent customer service skills.
  • Strong English and Hungarian communication skills (verbal & written).

🏖️

Benefits
  • Remote work options
  • Support for onboarding and offboarding processes
  • Opportunities for collaboration on projects and process improvements
  • Possibility to work with enterprise IT tools and systems
  • Development of troubleshooting and IT support skills