ChowNow
201-500 employees
Food Delivery
Technology
Restaurant Services
E-commerce
About ChowNow
ChowNow is a technology company that provides online ordering systems for restaurants, enabling them to accept orders directly from their own websites and social media pages without relying on third-party delivery platforms. Founded in 2011, ChowNow's mission is to empower local restaurants by offering commission-free online ordering solutions that help increase customer loyalty and revenue. The company offers a suite of products including branded mobile apps, marketing tools, and customer data analytics to help restaurants grow their business. ChowNow operates primarily in the United States and is recognized for its focus on supporting independent restaurants and enhancing their digital presence.
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Description
- As Director of Product Marketing, you'll lead and evolve the product marketing function at ChowNow during a transformational moment in the company's evolution. Under new CEO leadership, we're reimagining how we bring products to market and accelerate value delivery to restaurants. You'll be the strategic bridge between Product, Growth Marketing, and Sales, elevating the frameworks, processes, and team capabilities that enable world-class launches while directly influencing product strategy through customer insights.
- You'll manage and develop the product marketing team, conduct deep market analysis, craft compelling product positioning and messaging, lead go-to-market strategies, enable sales teams, and drive product adoption initiatives. The role requires a proven leader with extensive experience in B2C/B2B product marketing, strong storytelling skills, and the ability to influence cross-functional teams.
- This is a remote role based in the United States, with specific location eligibility to be confirmed.
- ChowNow is committed to diversity and inclusion, offering a comprehensive benefits package, a collaborative environment, and opportunities for growth.
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Requirements
- 7+ years in B2C and/or B2B product marketing at technology or platform companies
- 4+ years building and leading high-performing product marketing teams
- Experience in scaling product marketing functions and establishing launch frameworks
- Deep research-driven approach with customer research programs and competitive analysis
- Ability to craft positioning and messaging for dual audiences (restaurant owners and diners)
- Experience leading successful product launches across multiple teams
- Operational rigor with metrics, frameworks, and process optimization
- Passion for SMB and mission-driven work, empowering small businesses
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Benefits
- Expected On Target Earnings (OTE): $182,000- $236,000 (depending on candidate experience and location)
- Ongoing training and growth opportunities
- A "Best Place to Work" winner multiple times with a focus on employee experience
- Medical, dental, and vision plans
- Mental Health Coverage and wellness programs
- Unlimited Paid Vacation
- 7 weeks of baby bonding time and 8 weeks of paid pregnancy leave
- 401(k) Matching
- Employer-contributing student loan assistance or continuing education reimbursement
- Employee Stock Incentive Plan
- Pet insurance for your fur babies
- Supportive and fair leadership
- Flexibility and autonomy in work