Brightspeed
1001-5000 employees
Telecommunications
Internet Service Provider
Broadband
About Brightspeed
Brightspeed is a telecommunications company focused on providing high-speed internet, phone, and TV services primarily to rural and suburban communities across the United States. Founded in 2022 as a spin-off from Lumen Technologies' local telephone assets, Brightspeed aims to invest in and upgrade broadband infrastructure to bridge the digital divide. The company is committed to delivering reliable, affordable connectivity solutions to underserved areas, supporting economic growth and digital inclusion. Brightspeed operates a large fiber network and offers a range of residential and business communication services.
5 months ago
Network Technician
Charlotte, North Carolina - Office
Full-time
Mid Level
Network Technician
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Description
- Brightspeed is looking for an experienced Network Technician to join our team!
- As a Brightspeed Network Technician you will be responsible for all aspects of working in the physical Central Office as well as in the field.
- As a Network Technician you will be required to work overtime and weekends as outages occur.
- Your responsibilities will include supporting and maintaining all switching equipment in Central Offices and in the field, keeping backup generators in optimal condition, installing and maintaining special circuits, working within the TIRKS system, monitoring switch alarm activity, and supporting fiber and copper networks, transport networks, and central office power.
- The role involves working outside in all weather conditions, promoting safety, and working flexible shifts including nights, weekends, and holidays depending on business needs.
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Requirements
- Familiarity with both inside and outside plant cabling practices
- 3 to 5 years experience as a switch technician
- Self-motivated and able to drive issues to resolution
- Ability to promote and sell Brightspeed services
- Knowledge of safety rules and regulations
- Ability to work well with both customers and fellow peers
- Ability to work outside in all weather conditions
- Ability to work all shifts as assigned including nights, weekends, and holidays depending on business needs
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Benefits
- Competitive medical, dental, and vision insurance
- Life insurance
- Employee assistance program
- 401K plan with company match
- Voluntary benefits
- Paid time off and vacation
- Wellness programs
- Inclusive and diverse work environment