Barclays
10000+ employees
Banking
Financial Services
Investment Banking
Wealth Management
About Barclays
Barclays is a British multinational investment bank and financial services company headquartered in London. Founded in 1690, it offers a wide range of financial products and services including personal banking, credit cards, corporate and investment banking, wealth management, and investment management. Barclays is known for its innovation in digital banking and commitment to sustainable finance. It operates globally with a strong presence in the UK, US, and other international markets, serving millions of customers and businesses.
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Description
- Join Barclays as a JOC Incident Manager, where you’ll play a key role in shaping our digital landscape, driving innovation, and ensuring operational excellence.
- Working within the Joint Operations Centre, you will coordinate incident response plans and collaborate with various stakeholders, leveraging diverse data resources to safeguard the virtual and physical security of the bank.
- The role involves monitoring real-time security incidents, developing response and contingency plans, collaborating with internal teams and external vendors, implementing security policies, conducting training and drills, and analyzing data from multiple sources to maintain situational awareness.
- The position operates on a fully rotational shift pattern between 8:00 AM and 6:00 PM, with an average of four days per week.
- The role requires prior experience in banking, familiarity with security platforms like ServiceNow, X-Matters, Everbridge, and Silobreaker, and strong communication skills.
- The successful candidate will be based in London and must demonstrate skills in risk management, operational risk identification, and working in multinational environments.
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Requirements
- Prior experience in a banking environment
- Understanding of layered and intelligence-driven defence mechanisms
- Familiarity with platforms such as ServiceNow, X-Matters, Everbridge, and Silobreaker
- Strong ability to communicate efficiently with a broad audience across the bank, including regulators, staff, and senior management
- Confidence under pressure, with the ability to stay calm, focused, and in control during high-stakes situations
- Knowledge of Risk Management and security posture controls
- Ability to identify operational risks and issues quickly and take appropriate actions
- Experience working in a large multinational organization with remote colleagues and stakeholders
- Experience in a Security Control Room environment
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Benefits
- Opportunities to work within a leading global bank
- Exposure to security incident management and operational risk mitigation
- Collaborative team environment
- Training and development opportunities
- Work within a dynamic, innovative environment