Cord Technologies
51-200 employees
Information Technology and Services
Software Development
IT Consulting
About Cord Technologies
Cord Technologies is an IT services and software development company specializing in delivering innovative technology solutions to businesses. Founded in 2015, the company focuses on custom software development, IT consulting, and digital transformation services to help clients optimize their operations and enhance customer experiences. Cord Technologies is committed to leveraging cutting-edge technologies and agile methodologies to provide scalable and efficient solutions across various industries. With a growing team of skilled professionals, the company serves clients globally and supports a collaborative and inclusive work environment.
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Description
- At Encord, we're building the AI infrastructure of the future. The biggest challenge AI companies face today isn’t model design — it’s data quality. The performance of any AI system ultimately depends on the quality of its training data, and for most teams, this remains the most costly and time-consuming part of getting products to market.
- As former computer scientists, physicists, and quants, we experienced first-hand how the lack of modern tools for producing high-quality training data slowed progress. AI today feels a lot like the early days of computing or the internet — enormous potential, outdated tooling. That’s why we founded Encord.
- We’re now a team of 100+, working at the frontier of computer vision and deep learning. Backed by top-tier investors including CRV, Y Combinator, and industry leaders like Luc Vincent (former VP of AI at Meta), we’re one of the fastest-growing companies in our space and consistently ranked the #1 platform in the market by our customers.
- We’re now looking for a driven Account Manager to join our London GTM team and help expand our footprint within some of the most advanced AI organisations in the world.
- As an Account Manager (Expansion) at Encord, you’ll own and grow a portfolio of strategic UK and European customers. Your focus will be on expanding usage, driving adoption, and ensuring customers get maximum value from our platform — from autonomous vehicle companies to medical imaging teams and next-gen robotics groups.
- You’ll work directly with technical and commercial stakeholders, understand their ML workflows, and identify opportunities for growth. This is a great fit for someone who loves building long-term relationships, enjoys technical conversations, and wants to help shape the future of AI infrastructure.
- Responsibilities include owning and growing customer accounts, building trusted relationships, understanding technical roadmaps, driving upsells and cross-sells, partnering with internal teams, communicating insights, leading account planning, maintaining pipeline and revenue forecasts, and shaping post-sales processes.
- Ideal candidates will have 2+ years in account management, customer success, or post-sales roles in B2B SaaS, experience managing mid–large ACV accounts ($50k–$250k+), confidence engaging with technical stakeholders, strong relationship-building skills, experience with CRM tools like HubSpot or Salesforce, and a passion for AI and data infrastructure.
- What We Offer includes a competitive salary, commission, and equity, a strong in-person culture with most team members working from London 3+ days/week, 25 days annual leave plus UK public holidays, an annual learning & development budget, travel opportunities across UK and Europe, company lunches twice a week, monthly socials, and bi-annual team offsites.
- At Encord, you’ll work with innovative AI teams across industries like healthcare, robotics, agriculture, retail, and defense, helping solve real problems in computer vision and ML, and shaping the future of AI systems.
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Requirements
- 2+ years in account management, customer success, or post-sales roles in B2B SaaS
- Experience owning expansion revenue and managing mid–large ACV accounts ($50k–$250k+)
- Able to engage confidently with technical stakeholders (ML engineers, data leads, CTOs)
- Strong relationship builder with a genuine interest in solving customer problems
- Comfortable in a fast-moving, high-growth startup environment
- Experience with HubSpot, Salesforce, or similar CRM tools
- Curious, driven, and excited by the potential of AI and data infrastructure
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Benefits
- Competitive salary, commission, and equity in a high-growth startup
- Strong in-person culture — most of the team works from our London office 3+ days/week
- 25 days annual leave + UK public holidays
- Annual learning & development budget
- Travel for customer visits, events, and conferences across the UK and Europe
- Company lunches twice a week
- Monthly socials & bi-annual team offsites