1O
1 O.C. Tanner Company
5 months ago
Implementation Specialist
Salt Lake City, Utah - Office
Full-time
Entry Level
Implementation Specialist
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Description
- Tanner is a global leader in software and services that enhance workplace culture through meaningful employee experiences.
- The Implementation Specialist in the Client Success Department will ensure the quality and timely delivery of recognition solutions by working directly with clients and internal teams to facilitate seamless integration, implement updates, and launch new programs aligned with each client's recognition strategy.
- The role requires effective communication, project management, and the ability to support multiple priorities in a hybrid work environment.
- Responsibilities include managing client expectations, developing project timelines, supporting system navigation, and maintaining high attention to detail.
- The position offers a hybrid schedule, primarily working Monday through Wednesday in-office along the Wasatch Front, with remote options on Thursday and Friday.
- The ideal candidate will have a bachelor's degree (preferred), two years of client support experience, proficiency in Microsoft Office and Zoom, strong problem-solving skills, and excellent communication abilities.
- Occasional outside-hours support may be required.
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Requirements
- Bachelor's Degree preferred
- Two years of client experience in partnership and support
- Strong ability to manage multiple priorities and meet deadlines
- Excellent verbal and written communication skills
- Highly proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Experience with Zoom and virtual meetings
- Strong problem-solving skills and critical thinking
- Detail-oriented and thorough
- Ability to follow precise procedures with minimal supervision
- Ability to present and demo key features effectively
- Highly organized with multi-tasking ability
- Must be located along the Wasatch Front
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Benefits
- Hybrid work schedule with in-office and remote options
- Opportunity to work in a globally recognized company
- Supportive team environment
- Involvement in creating inspiring workplaces for major companies