Operations Specialist

Founded in 1975, The Second Cup Ltd. is a Canadian specialty coffee retailer operating over 325 franchised and company owned cafes. The company's vision is to be the coffee brand most passionately committed to quality and innovation. For more information, please visit www.secondcup.com or find the company on Facebook, Twitter and Instagram.

The Operations Specialist (Graduate Trainee) role is designed for recent graduates eager to develop their skills in operational processes. The position offers an opportunity to work closely with experienced professionals, contribute to daily operational tasks, and learn about the company's workflow and procedures. The role emphasizes learning, support, and development within a dynamic environment, with a focus on gaining practical experience in operations management.

An entry-level role supporting operational tasks and processes as part of a graduate trainee program.

The Operations Specialist (Graduate Trainee) role is designed for recent graduates eager to develop their skills in operational processes. The position offers an opportunity to work closely with experienced professionals, contribute to daily operational tasks, and learn about the company's workflow and procedures. The role emphasizes learning, support, and development within a dynamic environment, with a focus on gaining practical experience in operations management.Benefits:<ul><li> Health insurance</li><li> Dental and vision coverage</li><li> Paid time off (PTO)</li><li> Parental leave</li><li> Opportunities for professional development</li><li> Supportive work environment</li></ul>

second-cup

Operations Specialist An entry-level role supporting operational tasks and processes as part of a graduate trainee program. The Operations Specialist (Graduate Trainee) role is designed for recent graduates eager to develop their skills in operational processes. The position offers an opportunity to work closely with experienced professionals, contribute to daily operational tasks, and learn about the company's workflow and procedures. The role emphasizes learning, support, and development within a dynamic environment, with a focus on gaining practical experience in operations management. Operations Specialist Business Operations second-cup food-and-beverages beverage beverages brewing cafes coffee consumer-goods consumers eating-places food food-processing restaurants specialty-tea tea food-and-beverage retail

This position involves assisting with various operational activities within the company, providing support to the team, and gaining practical experience in operations. It is designed for recent graduates looking to start their career in operations management.

Support Specialist

Cloudflare is a global cloud services provider that offers a broad range of solutions to improve the security, performance, and reliability of internet properties. Founded in 2009, the company operates one of the world's largest networks, providing services such as content delivery network (CDN), DDoS mitigation, internet security, and distributed domain name server services. Cloudflare's mission is to help build a better internet by protecting and accelerating any internet application online without adding hardware, installing software, or changing a line of code. Serving millions of customers worldwide, including enterprises, government agencies, and individual developers, Cloudflare is recognized for its innovation in cybersecurity and internet infrastructure.

As an IT Operations Specialist I (P2), you will be a key member of the Global AskIT Service Desk team, responsible for delivering Tier 1 technical support through virtual channels such as ticketing, phone, and chat. Based in Bengaluru, you will focus on remote incident resolution, account and access management, and contributing to knowledge base documentation. The role requires working a variable shift schedule to ensure 24x7 global support coverage, including night shifts. You will support operating systems (Windows/macOS), remote access tools, and enforce security policies. Collaboration with support teams and continuous process improvement are essential. The position is fully onsite, five days a week, supporting a diverse, global user base.

Join Cloudflare as an IT Operations Specialist I, providing Tier 1 technical support to global employees via virtual channels.

IT Operations Specialist

India

As an IT Operations Specialist I (P2), you will be a key member of the Global AskIT Service Desk team, responsible for delivering Tier 1 technical support through virtual channels such as ticketing, phone, and chat. Based in Bengaluru, you will focus on remote incident resolution, account and access management, and contributing to knowledge base documentation. The role requires working a variable shift schedule to ensure 24x7 global support coverage, including night shifts. You will support operating systems (Windows/macOS), remote access tools, and enforce security policies. Collaboration with support teams and continuous process improvement are essential. The position is fully onsite, five days a week, supporting a diverse, global user base.Benefits:<ul><li> Health insurance</li><li> Dental and vision coverage</li><li> Paid time off (PTO) and vacation leave</li><li> Sick leave</li><li> Parental leave</li><li> Remote work options</li><li> Flexible shift schedules</li><li> Opportunities for training and development</li><li> Inclusive and diverse work environment</li></ul>

Cloudflare

IT Operations Specialist Join Cloudflare as an IT Operations Specialist I, providing Tier 1 technical support to global employees via virtual channels. As an IT Operations Specialist I (P2), you will be a key member of the Global AskIT Service Desk team, responsible for delivering Tier 1 technical support through virtual channels such as ticketing, phone, and chat. Based in Bengaluru, you will focus on remote incident resolution, account and access management, and contributing to knowledge base documentation. The role requires working a variable shift schedule to ensure 24x7 global support coverage, including night shifts. You will support operating systems (Windows/macOS), remote access tools, and enforce security policies. Collaboration with support teams and continuous process improvement are essential. The position is fully onsite, five days a week, supporting a diverse, global user base. Support Specialist Architect Cloudflare Internet Information Technology and Services Cybersecurity Cloud Computing Content Delivery Network (CDN) Windows macOS Remote diagnostic tools Desktop sharing software Active Directory SaaS tools ITSM ticketing systems (e.g., Jira Service Management, ServiceNow) Bengaluru

This role involves delivering remote technical support, incident resolution, and account management for a worldwide user base, primarily during night shifts. It requires troubleshooting, documentation, and ensuring continuous support coverage.

Junior Business Systems Analyst

Zapier (YC S12) gives people internet superpowers by letting them easily connect and automate the apps they use. Partners, including Salesforce, Intuit, Google, and Dropbox, utilize Zapier to offer their customers integrations with 1,000+ apps. The Zapier Developer Platform enables developers to add APIs for private or public use. Our growing, remote team has members around the world. We are on a mission to make work easier. We face formidable technical hurdles, unique marketing challenges, and exciting brand and design opportunities that come with serving a vast multi-sided audience. We are hiring. We're a 100% distributed team helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love. We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

At Zapier, we build and use automation daily to make work more efficient, creative, and human. We are looking for a Jr. Business Systems Analyst to help power the systems, workflows, and automation that enable Zapier’s Support organization to serve our customers with a best-in-class experience. The role involves making internal tools more reliable, processes more scalable, and support teams more efficient through system administration, workflow optimization, and operational analytics. The position offers opportunities to develop skills in systems administration, workflow automation, and cross-functional program delivery, with potential career growth into roles like Business Systems Analysts, Operations Specialists, or Technical Program Managers. The role requires working hours of 5/6am - 1/2pm EST in Americas or India, with a remote work setup. Responsibilities include managing internal support tools, building automations with Zapier, improving processes and documentation, supporting data and reporting, and contributing to strategic automation projects. Success is measured by operational reliability, reduced manual effort, clear documentation, and high support quality. The company values diversity, inclusion, and remote work flexibility.

Assist in optimizing systems, workflows, and automation to improve support operations at Zapier.

United States

At Zapier, we build and use automation daily to make work more efficient, creative, and human. We are looking for a Jr. Business Systems Analyst to help power the systems, workflows, and automation that enable Zapier’s Support organization to serve our customers with a best-in-class experience. The role involves making internal tools more reliable, processes more scalable, and support teams more efficient through system administration, workflow optimization, and operational analytics. The position offers opportunities to develop skills in systems administration, workflow automation, and cross-functional program delivery, with potential career growth into roles like Business Systems Analysts, Operations Specialists, or Technical Program Managers. The role requires working hours of 5/6am - 1/2pm EST in Americas or India, with a remote work setup. Responsibilities include managing internal support tools, building automations with Zapier, improving processes and documentation, supporting data and reporting, and contributing to strategic automation projects. Success is measured by operational reliability, reduced manual effort, clear documentation, and high support quality. The company values diversity, inclusion, and remote work flexibility.Requirements:<ul><li> Experience in technical support, business operations, system administration, or similar operational roles.</li><li> Contributed to improving workflows, documenting processes, or supporting internal tooling.</li><li> Comfortable navigating systems like CRMs, help desk tools, internal admin tools, or automation platforms.</li><li> Curious about AI-powered workflows, operational analytics, and data interaction across teams.</li><li> Enjoys experimenting, testing ideas, and iterating toward better outcomes.</li><li> Partners well with senior team members to advance initiatives.</li><li> Experience in SaaS, B2B, or data-driven environments is a plus.</li><li> Basic systems-thinking: understanding how tools, data, and workflows connect.</li><li> Experience with support tools (e.g., Zendesk) or CRM systems is a plus.</li><li> Familiarity with documenting processes and conducting internal audits.</li><li> Comfortable learning new tools quickly.</li><li> An automation-first mindset: reducing repetitive work.</li><li> Interest in AI-driven workflows, agents, or auto-assist tools.</li><li> Excitement to build internal automations using Zapier.</li><li> Ability to evaluate where AI can improve support efficiency.</li><li> Strong organizational and prioritization skills.</li><li> Clear communication skills across teams.</li><li> Ability to translate technical details into understandable concepts.</li><li> Supporting project scoping and gathering requirements.</li></ul>Benefits:<ul><li> Opportunities to develop skills in systems administration, workflow automation, and operational analytics.</li><li> Potential career growth into Business Systems Analysts, Operations Specialists, or Technical Program Managers.</li><li> Remote work flexibility.</li><li> Inclusive company culture emphasizing diversity and belonging.</li><li> Supportive environment for learning and experimentation.</li></ul>

en notasiteurveneraserva -

Junior Business Systems Analyst Assist in optimizing systems, workflows, and automation to improve support operations at Zapier. At Zapier, we build and use automation daily to make work more efficient, creative, and human. We are looking for a Jr. Business Systems Analyst to help power the systems, workflows, and automation that enable Zapier’s Support organization to serve our customers with a best-in-class experience. The role involves making internal tools more reliable, processes more scalable, and support teams more efficient through system administration, workflow optimization, and operational analytics. The position offers opportunities to develop skills in systems administration, workflow automation, and cross-functional program delivery, with potential career growth into roles like Business Systems Analysts, Operations Specialists, or Technical Program Managers. The role requires working hours of 5/6am - 1/2pm EST in Americas or India, with a remote work setup. Responsibilities include managing internal support tools, building automations with Zapier, improving processes and documentation, supporting data and reporting, and contributing to strategic automation projects. Success is measured by operational reliability, reduced manual effort, clear documentation, and high support quality. The company values diversity, inclusion, and remote work flexibility. Junior Business Systems Analyst Business Analyst en notasiteurveneraserva - software-development technology-information-and-internet business-consulting-and-services enterprise-software cloud-computing integration-platforms api-marketplaces apis business-web-applications cloud-infrastructure computer-programming computer-software data-integration data-processing developer-apis development-platforms embedded-integration-platforms enterprises information-technology information-technology-and-services integrations internet internet-infrastructure ipaas-software productivity-bots-software saas sap-store-software services software

This role involves managing internal tools, driving automation, and supporting data reporting to enhance support efficiency. It offers growth opportunities in systems and platform-focused roles within a fast-growing SaaS company.

(Junior) Datacenter Specialist

Zattoo is a leading European TV streaming service that offers live and on-demand television over the internet. Founded in 2005, the company provides a platform that enables users to watch TV on various devices including smartphones, tablets, smart TVs, and computers. Zattoo's mission is to revolutionize the way people consume television by delivering a seamless, high-quality streaming experience with access to a wide range of channels and content. The company serves millions of users across multiple countries, focusing on innovation in streaming technology and user experience.

As a Datacenter Specialist, you should be passionate about all areas of data center infrastructure. You will be an essential member of our dynamic team supporting the company's streaming services. You will help operate, maintain, and develop our Datacenters, Server and Network Infrastructure, while contributing to projects that extend capacity and connectivity. Your technical expertise will play a key role in ensuring the stable operations of our service and scaling our infrastructure. You can also help transition our services to carbon-neutrality by identifying CO2 emitters and finding alternative solutions in hosting, powering, and distribution. The role involves managing high-availability datacenter infrastructure, installing and expanding hardware, troubleshooting, managing patches, participating in conversions, documenting inventory, conducting night maintenance, emergency work, and performing day-to-day server maintenance, including Linux installations. Optional tasks include configuring switches. The team operates a large IPTV chain with servers, storage, and streaming over our network and CDN. The company values sustainability, diversity, and innovation.

Support and maintain data center infrastructure to ensure stable operations and contribute to sustainability goals.

Switzerland

As a Datacenter Specialist, you should be passionate about all areas of data center infrastructure. You will be an essential member of our dynamic team supporting the company's streaming services. You will help operate, maintain, and develop our Datacenters, Server and Network Infrastructure, while contributing to projects that extend capacity and connectivity. Your technical expertise will play a key role in ensuring the stable operations of our service and scaling our infrastructure. You can also help transition our services to carbon-neutrality by identifying CO2 emitters and finding alternative solutions in hosting, powering, and distribution. The role involves managing high-availability datacenter infrastructure, installing and expanding hardware, troubleshooting, managing patches, participating in conversions, documenting inventory, conducting night maintenance, emergency work, and performing day-to-day server maintenance, including Linux installations. Optional tasks include configuring switches. The team operates a large IPTV chain with servers, storage, and streaming over our network and CDN. The company values sustainability, diversity, and innovation.Benefits:<ul><li> Market-competitive salary</li><li> 27 days vacation plus public holidays</li><li> Trust-based flexible working hours</li><li> Option for remote work worldwide for up to 8 weeks per year</li><li> Free access to streaming services</li><li> Development budget, German classes, and hack days</li><li> Diverse and inclusive team of 47 nationalities</li><li> Health checks, team sports, organic fruit, vegan options</li><li> Carbon neutral company and active Green team</li><li> Social events including fireside chats, lunches, BBQs, socials, summer party, and off-site</li></ul>

Zattoo

(Junior) Datacenter Specialist Support and maintain data center infrastructure to ensure stable operations and contribute to sustainability goals. As a Datacenter Specialist, you should be passionate about all areas of data center infrastructure. You will be an essential member of our dynamic team supporting the company's streaming services. You will help operate, maintain, and develop our Datacenters, Server and Network Infrastructure, while contributing to projects that extend capacity and connectivity. Your technical expertise will play a key role in ensuring the stable operations of our service and scaling our infrastructure. You can also help transition our services to carbon-neutrality by identifying CO2 emitters and finding alternative solutions in hosting, powering, and distribution. The role involves managing high-availability datacenter infrastructure, installing and expanding hardware, troubleshooting, managing patches, participating in conversions, documenting inventory, conducting night maintenance, emergency work, and performing day-to-day server maintenance, including Linux installations. Optional tasks include configuring switches. The team operates a large IPTV chain with servers, storage, and streaming over our network and CDN. The company values sustainability, diversity, and innovation. (Junior) Datacenter Specialist Operations Zattoo Broadcast Media Internet Television Streaming Media Zürich

As a Datacenter Specialist at Zattoo, you will operate, maintain, and develop data center hardware and network infrastructure, supporting the company's streaming services and sustainability initiatives. The role involves troubleshooting, hardware installation, and participating in expansion projects, with opportunities for remote work and professional development.

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